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Privacy Policy

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WHAT DO WE DO WITH YOUR INFORMATION?

When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address.

When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.

Email marketing (if applicable): With your permission, we may send you emails about our store, new products and other updates.

When and How We Collect Information

We collect information from you in the following ways:

Anonymous Traffic Information:
When you visit our Platform, we collect anonymous traffic information to analyze website usage patterns and improve our services.
Personally Identifiable Information:

  • During registration: When you register with us, we collect personally identifiable information, such as your name, email address, date of birth, gender, billing address, delivery address, pin code, mobile number, occupation, interests, etc.
  • Guest transactions: Even if you transact as a guest, we collect identifiable information, including name, email address, date of birth, gender, billing address, delivery address, pin code, mobile number, etc.
  • Order processing: When you purchase a product or service, we request personally identifiable information on our order form, such as name, email, and shipping address. We use this information for billing purposes and to fulfill your orders.
  • Referral service: If you choose to use our referral service to invite a friend, we ask for your friend’s name and email address. We send a one-time email to your friend and track the success of our referral program. This information is solely used for sending the email and tracking referrals.
  • Voluntary participation: We may collect personally identifiable information through voluntary registration, guest checkouts, online surveys, contests, or a combination thereof.

Please note:

  • We use the collected information to contact you about the services you use and those in which you have expressed interest.
  • Our advertisers may collect anonymous traffic information through their assigned cookies in your browser.
  • We are the sole owners of the information collected from you on our Platform.

If you have any questions or if your friend wants their information removed from our database, please contact us at support@footlogics.in.

CONSENT

How do you get my consent?

When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.

If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.

How do I withdraw my consent?

If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by contacting us at support@footlogics.in or mailing us at:

Footlogics India 

T2537 Hardhyan Singh Road, Faiz Road,
Karol Bagh, 110005, New Delhi. 

DISCLOSURE

We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.

Online Shop

Our store is developed on an online e-commerce platform that allows us to sell our products and services to you.

Your data is stored through Online Shop’s data storage, databases and the general e-commerce application. They store your data on a secure server behind a firewall.

Payment:

If you choose a direct payment gateway to complete your purchase, then the payment gateway might store your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted.

All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, Mastercard, American Express and Discover.

PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

THIRD-PARTY SERVICES

In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.

However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.

For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.

In particular, remember that certain providers may be located in or have facilities that are located in a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.

Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.

Links

When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.

SECURITY

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.

If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.

COOKIES

At Footlogics India, we utilize cookies on our Platform to enhance your browsing experience. This Cookies Policy explains how we use cookies and the information associated with them. By using our Platform, you consent to the use of cookies as described herein.

Types of Cookies Used

We use both session ID cookies and persistent cookies. Session cookies are temporary and are deleted once you close your browser, while persistent cookies remain on your hard drive for a longer period. These cookies allow us to provide a secure and convenient browsing experience. They help us store your session and browsing preferences, eliminating the need to enter your username and interests repeatedly. Persistent cookies also enable us to understand and target your interests, enhancing your overall experience on the Platform.

Cookie Usage and Your Choices

If you reject cookies, you may still access the Platform, but certain features and areas may be limited. Please note that cookies are utilized in the shopping cart to ensure enhanced security and prevent URL-based spamming. The use of cookies is not tied to personally identifiable information unless you voluntarily provide it, such as during registration or while adding items to your shopping cart. Cookies cannot access data on your hard drive. 

You can remove persistent cookies by following directions provided in your Internet browser’s “help” file. Reference for cookies can be found at http://www.cookiecentral.com

Third-Party Cookies

Some of our business partners, such as advertisers, may set cookies while delivering banners on the Platform. However, we do not have access to or control over these cookies. This Privacy Policy only covers the use of cookies by our Platform and does not extend to the use of cookies by any advertisers.

Web Server Information

When you visit our Platform, our web servers automatically collect limited information about your computer’s connection to the Internet, including your IP address. This information is used to deliver web pages, tailor the Platform to our customers’ interests, measure traffic within the Platform, and provide geographical data to advertisers. Please note that your IP address does not personally identify you.

External Links

Our Platform may contain links to other websites whose privacy policies are beyond our control. Once you leave our servers, the use of any information you provide is governed by the privacy policy of the website you are visiting. We recommend reviewing the privacy policy of any external websites you visit for more information.

If you have any questions or concerns regarding our use of cookies, please contact us at support@footlogics.in.

By using our Platform, you acknowledge that you have read and understood this Cookies Policy and consent to the use of cookies as described herein.

In accordance with Information Technology Act 2000 and the rules made there under, the name and contact details of the Grievance Officer are provided below:

Mr. Richard B
T2537, Hardhyan singh road, Faiz Road,
Karol Bagh, New Delhi, 110005
Email: support@footlogics.in

AGE OF CONSENT

By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.

QUESTIONS AND CONTACT INFORMATION

If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information, please contact us at support@footlogics.in 

Irrespective of the fact if you have also registered yourself under DND or DNC or NCPR service, you still authorize us to give you a call from Footlogics India, or our service providers in relation to the transactions made on the website.